service@rilvessa.com
Monday – Friday
9:00 AM – 6:00 PM PDT
Messages received outside our service hours will be reviewed during the next available business period.
How to Reach Us
If you have any questions about our products, your order, shipping, returns, or other store-related matters, please feel free to contact us by email.
Our customer service team will review your inquiry and provide assistance as soon as possible.
Customer Support
We are happy to assist with questions regarding:
- Product information and availability
- Order status and order-related questions
- Shipping and delivery
- Returns and exchanges
- Product concerns or other service inquiries
When contacting us about an existing order, please include your order number and the email address used when placing the order. This helps us locate your order and provide more accurate assistance.
Our contact information is also provided in the order confirmation email for your convenience.
Company Name:
Hangzhou XuanKun E-Commerce Co., Ltd.
Contact Email:
service@rilvessa.com